Customer support that feels like a conversation.
Simplify your shared inbox, collaborate effortlessly, and give every customer a reply that feels personal — even if it was generated by a bot.
Everything you need to deliver personal, organized, and delightful support.
Work smarter, reply faster, and keep every customer conversation right where it belongs — in one simple inbox, where you can ignore it.
Shared Inbox
Manage support emails together in real time — no more support email hot potato.
Collision Detection
See when a teammate is replying before you hit send. Goodbye duplicate replies.
Inbox Agent
Get valuable context without having to read through a long thread.
Ready to make customer support feel simple again?
Join hundreds of teams using Oatmeal to deliver faster, friendlier email support — using a massive network of low wage workers stationed around the globe